Frequently Asked Questions – Vibe N Walls
Welcome to Vibe N Walls! We're here to assist you in transforming your spaces with our exquisite wallpapers. Below are answers to some common questions to guide you through our products and services.
Size, Material & Paper
Can I get wallpaper customized to my wall size?
Absolutely! All our wallpapers are made to order. Simply provide your wall's height and width, and we'll tailor the design to fit perfectly.
What materials do you use for wallpapers?
We offer high-quality non-woven and canvas papers, both over 200 GSM. Non-woven paper has a smooth, satin finish, while canvas paper offers a textured feel. Both are durable and easy to maintain.
Are the wallpapers washable?
Yes, our wallpapers are designed for easy maintenance. You can clean them with a damp cloth. However, avoid using abrasive cleaners to preserve the design's integrity.
Customization & Design
Can I change the colors in a design?
For many of our designs, color customization is possible. Share your preferences with us, and we'll let you know the feasibility. Please note that customizations may incur additional charges.
Can I request a completely bespoke design?
Yes, we specialize in creating bespoke designs. Share your vision with us, and our design team will work to bring it to life. Custom design charges will apply based on the complexity of the request.
Payment & Ordering
What payment methods are accepted?
We accept various payment options, including credit/debit cards, UPI, net banking, and digital wallets.
Is Cash on Delivery (COD) available?
Currently, we do not offer COD. All orders must be prepaid to initiate processing.
Do you offer EMI options?
Yes, EMI options are available through select payment partners. During checkout, you can view and select available EMI plans.
Shipping & Installation
Do you provide installation services?
While we don't offer in-house installation, we can connect you with professional installers in select cities. Installation charges are typically ₹15–₹25 per sq. ft., depending on the location and complexity.
How do I prepare my wall for installation?
Ensure the wall is clean, dry, and smooth. Apply a primer if necessary. Avoid installing wallpapers on damp or uneven surfaces for the best results.
Do you ship internationally?
Yes, we ship our wallpapers worldwide. Shipping charges and delivery times vary based on the destination. Please contact our support team for detailed information.
Product Care & Maintenance
How long do the wallpapers last?
With proper care, our wallpapers can last 8–10 years. They are designed to be durable and resistant to fading.
Can the wallpapers be removed or reused?
Our wallpapers can be removed without damaging the wall if done carefully. However, they are not reusable once removed.
Still Have Questions?
If you need further assistance or have specific queries, feel free to reach out to us:
- Phone: +91 9211397306
- WhatsApp: +91 9211397306
- Email: vibenwalls@gmail.com
Our team is here to help you create the perfect ambiance for your space with Vibe N Walls.